Privacy Policy

Last updated: 04/27/2025

At VYMail, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect several types of information from and about users of our service, including:

• Personal Information: Name, email address, and other information you provide during registration.
• Usage Data: Information about how you access and use our service, including login times, features used, and email metadata.
• Device Information: Information about your device and internet connection, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our service
• Processing your account registration and subscription
• Responding to your requests and inquiries
• Sending service-related notifications
• Preventing fraud and ensuring the security of our service
• Complying with legal obligations

3. Email Content

VYMail is committed to protecting the privacy of your email content:

• We do not read, scan, or analyze the content of your emails for advertising purposes.
• Automated systems may scan emails for spam, viruses, and other security threats.
• Our staff may access email content only in specific circumstances, such as responding to support requests, addressing technical issues, or complying with legal obligations.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within a reasonable time unless retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who perform services on our behalf
• Law enforcement or other governmental agencies, as required by applicable law
• In connection with a business transfer, such as a merger or acquisition

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability

To exercise these rights, please contact us at privacy@vymail.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@vymail.com.